LVMH Watches & Jewelry Assistant Store Manager
BVLGARI, a distinguished Italian luxury brand celebrated for its exquisite jewelry and timepieces, operates under the esteemed LVMH conglomerate, renowned for its portfolio of prestigious maisons. As an employer, BVLGARI offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and creativity.
- Lead the development and execution of strategies to achieve sales targets.
- Identify and cultivate relationships with High Net Worth Individuals (HNWI) and track related metrics.
- Monitor sales team KPIs and provide strategic interventions to meet targets.
- Enhance sales techniques and actively lead on the sales floor through guidance, client engagement, and events.
- Stay informed of industry trends and competition to capitalize on sales opportunities.
- Maintain Visual Merchandising (VM) standards aligned with brand vision and critical control points (KCPs).
- Train the sales team in utilizing CRM tools for sustained repeat business and adjust strategies based on analytical insights.
- Direct, inspire, and hold the sales team accountable for achieving KPIs and enhancing client relations.
- Regularly evaluate and provide feedback to the sales team on client interactions, focusing on unique client experiences and exceptional service.
- Collaborate with HR to foster career growth and ensure the sales team is prepared for future roles.
- Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
- Experience in High Jewelry and Watches sales is advantageous.
- Demonstrated strategic agility and an aptitude for leading and inspiring teams.
- Proven record of achieving exceptional business results.
- Ability to strategize, make rapid decisions, and implement practical business actions.
- Strong managerial background with a focus on nurturing and empowering diverse teams.
- In-depth understanding of the local retail market, with skills in client development and establishing industry relationships.
- Proficiency in merchandising techniques.
- Familiarity with retail software such as Beanstore, Salesforce, and SAP.
- Flexibility to work evenings, weekends, and holidays when necessary.
Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
The total compensation package may include a comprehensive range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, dependent on the position offered.
BVLGARI, as part of the LVMH group, is committed to fostering an inclusive and supportive workplace culture that values diversity and encourages career development. The company prides itself on its dedication to innovation, quality, and the empowerment of its employees, creating an environment where talent can thrive.
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