LVMH Perfumes & Cosmetics Counter Manager

Madrid • Spain

Monday, February 17, 2025

LVMH Perfumes & Cosmetics, a prestigious division of the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury beauty sector. As an employer, LVMH Beauty Iberia values diversity and inclusion, fostering an environment that celebrates unique talents and promotes equal opportunities for all employees.

1. Monitor sales and objectives of the counter.
2. Set daily targets for the team.
3. Track team KPIs.
4. Establish corrective action plans and follow-up.
5. Ensure market share growth.
6. Maintain brand image and service guidelines.
7. Implement 360-degree directives (CRM, promotional actions, call to action).
8. Coordinate team schedules.
9. Participate in recruitment for promoters and temporary positions.
10. Motivate and inspire the team to achieve qualitative and quantitative goals.
11. Conduct individual coaching sessions using the GROW method.
12. Perform annual evaluations.
13. Ensure adherence to POS action plans for Mystery Shopping priorities.
14. Coordinate with management for secondary spaces for cabins and color schools.
15. Plan necessary tasks for successful promotions.

1. Secondary education or equivalent in Beauty.
2. Professional training and/or university degree preferred.

1. Leadership and KPI achievement.
2. Customer orientation.
3. Results-driven.
4. Attention to detail and excellence.
5. Excellent communication skills.
6. Initiative and proactivity.

Minimum of 5 years in retail or service industry, ideally within luxury, beauty, or fashion sectors.

Secondary education or equivalent in Beauty. Professional training and/or university degree preferred.

LVMH Beauty Iberia offers a supportive and inclusive work environment, valuing diversity and providing equal opportunities for career advancement.

LVMH Beauty Iberia fosters a culture of inclusivity and diversity, celebrating the unique talents of its employees and promoting a collaborative and supportive workplace.