LVMH Fragrance Brands Fragrance Account Manager
Parfums Givenchy, a distinguished brand under the LVMH Fragrance Brands umbrella, epitomizes luxury and elegance in the world of perfumes and cosmetics. Since its inception in 1957, the brand has been synonymous with refined sophistication, offering a range of products that continue to enchant a discerning clientele. As part of the LVMH conglomerate, Parfums Givenchy benefits from the innovative spirit and global reach of one of the world's leading luxury goods companies.
- Set and communicate sales targets for team members in alignment with company objectives.
- Proactively sell Parfums Givenchy products, ensuring a luxury standard of customer service.
- Lead and coach the team to meet or exceed sales targets.
- Engage in cross-selling across product categories to enhance average transaction value and units.
- Educate and train team members on Parfums Givenchy product knowledge and history.
- Demonstrate products through flash makeovers and articulate their benefits to clients.
- Initiate and maintain customer engagement both on the counter and through active traffic stopping.
- Manage team performance, identifying opportunities for coaching and development.
- Oversee stock levels in collaboration with the Area Manager to ensure adequate supply.
- Drive business growth through events, appointments, and return bookings.
- Complete operational and administrative tasks efficiently.
- Participate in merchandise management in accordance with corporate guidelines.
- Adhere to company and store policies and procedures.
- Foster relationships with store management and department store colleagues.
- Entrepreneurial mindset with a focus on business development.
- Organizational skills to manage paperwork and team dynamics.
- Tenacity and willingness to provide exceptional luxury service.
- Self-confidence in customer engagement and strong selling skills.
- Knowledge of cosmetics and make-up application.
- Immaculate grooming and presentation reflecting the brand's elegance.
- Sales and customer service expertise.
- Leadership and team management.
- Product knowledge and training capabilities.
- Effective communication and interpersonal skills.
- Organizational and administrative proficiency.
Beginner level experience in sales or customer service within the luxury retail sector.
Competitive benefits package including opportunities for career advancement within the LVMH group.
The workplace culture at Parfums Givenchy is characterized by a commitment to excellence, creativity, and luxury. Employees are encouraged to embody the brand's elegance and sophistication while fostering a collaborative environment that values innovation and personal growth.
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