LVMH Business Manager

London • UK

Tuesday, February 3, 2026

LVMH Fragrance Brands, a distinguished entity within the LVMH conglomerate, is renowned for its excellence in the perfumes and cosmetics sector. As a leading employer in the luxury industry, the brand offers a dynamic and enriching work environment that fosters growth and innovation.

1. Achieve and exceed counter productivity targets by setting clear weekly, monthly, and yearly objectives.
2. Define daily, weekly, and monthly targets for each team member in alignment with company expectations and KPIs.
3. Utilize technology to report and record sales and customer interactions.
4. Implement the Relational Signature daily to ensure the highest level of service and brand goals are met.
5. Monitor competitor activity and communicate insights to the team and Area Manager weekly.
6. Organize on-counter events and ensure effective planning to maximize sales.
7. Maintain a high level of luxury service for all customers at all times.
8. Develop a customer loyalty VIP system and ensure a strong CRM is in place.
9. Handle customer complaints professionally and effectively.
10. Adhere to company merchandising guidelines and maintain basic stock levels.
11. Communicate company strategy and objectives to the team.
12. Conduct regular coaching and performance reviews for team members.
13. Support recruitment by conducting first-stage interviews and auditions.
14. Manage counter administration and reporting, adhering to deadlines.
15. Build strong relationships with store management and adhere to store policies.
16. Ensure team grooming aligns with company guidelines.

1. Strong retail experience
2. Self-motivated and able to motivate others
3. Excellent leadership skills
4. Extremely organized
5. Results-driven
6. Excellent communication skills
7. Good analytical skills
8. Ability to delegate and build strong teams

1. Leadership
2. Organization
3. Communication
4. Analytical skills
5. Team building
6. Customer service

Minimum 5 years of relevant experience in the retail sector.

Opportunities for career development to Area Manager or Training team roles, along with support in PR events and training sessions.

The workplace culture at LVMH Fragrance Brands is characterized by a commitment to excellence, innovation, and luxury service. Employees are encouraged to develop professionally and personally, with ample opportunities for career advancement within the prestigious LVMH group.