LVMH Client Advisor

BVLGARI is an Italian maison renowned for high-jewellery, watches and luxury accessories. Now part of the LVMH group, the brand is known for its craftsmanship, design-led collections and global boutique network. As an employer, BVLGARI emphasizes client-centric service, brand stewardship and structured training for career progression within the luxury retail environment.

1. Deliver a seamless, highly personalised luxury experience at every client touchpoint, embodying BVLGARI’s heritage and values.
2. Master and apply the BVLGARI Selling Ceremony to tailor presentations and recommendations to each client’s lifestyle and motivations.
3. Achieve and consistently exceed individual and boutique sales targets through proactive client engagement and conversion.
4. Develop and maintain long-term relationships with high-net-worth clients; expand the client portfolio via referrals, outreach and personalised follow-ups.
5. Utilise CRM tools and data-driven insights for clienteling, pipeline management and retention strategies.
6. Represent the brand at private client events, in-store activations and high-profile engagements as a BVLGARI ambassador.
7. Maintain boutique standards: visual merchandising, inventory control, daily opening/closing and overall store readiness.
8. Support special projects and high-profile client requests, coordinating with store leadership to ensure exemplary service.

1. Proven track record in luxury retail or high-jewellery sales with demonstrable results against sales targets.
2. Demonstrable experience engaging and servicing high-net-worth clientele with discretion and professionalism.
3. Exceptional interpersonal and presentation skills, with fluency in luxury storytelling and brand heritage communication.
4. Highly self-motivated, results-driven and entrepreneurial in approach to client development.
5. Proficient with CRM software and digital clienteling tools; comfortable with basic retail technologies.
6. Multilingual abilities are advantageous for serving an international clientele.

1. BVLGARI Selling Ceremony
2. CRM software
3. Digital clienteling tools
4. Luxury storytelling and clienteling
5. Visual merchandising
6. Inventory control
7. Private client event representation

Minimum 5 years of progressive luxury retail or high-jewellery sales experience, with a proven record of engaging high-net-worth clients and meeting or exceeding sales targets.

High school diploma required; bachelor's degree in business, hospitality, fashion or related field preferred.

Base salary plus performance-based commission; medical and financial benefits; paid time off; 401(k) eligibility; employee luxury product discounts; training and development opportunities.

BVLGARI blends Italian craftsmanship and contemporary design within a cosmopolitan, service-driven retail culture. The workplace prioritises polished client service, continuous learning and cross-functional collaboration, offering structured training paths for those pursuing a long-term career in luxury retail.