Louis Vuitton Welcome Host & Store Runner

Louis Vuitton is a globally recognised luxury maison within the LVMH group, renowned for its craftsmanship, artisanal savoir-faire and high-touch client service. As an employer it emphasizes excellence in retail hospitality, professionalism and opportunities to develop within an international network of boutiques and flagship stores.

1. Serve as the first point of contact for clients arriving in-store, delivering a warm and professional welcome and managing waiting times.
2. Coordinate with Managers and Client Advisors to escort clients into the store and guide the beginning of their client journey.
3. Perform packaging and gift-wrapping duties to the brand’s presentation standards.
4. Support stockroom activities and replenish floor inventory to ensure product availability and tidy presentation.
5. Maintain overall store order and presentation, assisting visual merchandising and ensuring merchandise is accessible.
6. Collaborate with the retail team to uphold an exceptional client experience and escalate client needs to Managers or Client Advisors when required.

1. Minimum of three years’ customer-facing retail experience, preferably within luxury or premium retail environments.
2. Empathetic, agile and client-focused demeanour with polished interpersonal skills.
3. Flexible availability to work part-time, including weekends and peak retail hours, and ability to work on-site in Fiumicino.
4. Physical ability to perform stock handling and long periods on foot; high attention to detail.
5. Professional presentation and commitment to brand standards; prior experience with luxury packaging or visual merchandising is an advantage.

1. Client reception and queue management
2. Packaging and gift-wrapping to luxury standards
3. Stock replenishment and basic inventory support
4. Merchandise presentation and attention to visual detail
5. Strong verbal communication and interpersonal skills
6. Ability to collaborate effectively with Managers and Client Advisors

At least 3 years of experience in retail or customer-facing roles; prior exposure to luxury retail or premium service environments is preferred.

High school diploma or equivalent; studies in retail, hospitality, fashion or related fields preferred but not mandatory.

Louis Vuitton fosters a service-driven, detail-oriented culture where craftsmanship and client experience are paramount. The retail environment is international and fast-paced, offering exposure to high standards of luxury hospitality and opportunities for professional growth within the LVMH network.