Louis Vuitton Turkish-Speaking Client Advisor

Brussels • Belgium

Monday, January 26, 2026

Louis Vuitton, a prestigious name in the luxury fashion industry, is celebrated for its timeless elegance and superior craftsmanship. As part of the esteemed LVMH group, Louis Vuitton Services Europe (LVSE) is dedicated to delivering unparalleled customer service experiences across the EMEA region, ensuring that each interaction reflects the brand's commitment to excellence and innovation.

1. Meet and exceed individual and team performance targets and KPIs related to customer satisfaction and service quality.
2. Deliver exceptional inbound customer service via phone, email, and digital channels to clients in the Turkish market.
3. Build and maintain strong client relationships by understanding preferences and offering personalized recommendations.
4. Take ownership of customer concerns, ensuring resolution through innovative approaches and collaboration with other departments.
5. Ensure accurate information and follow-up are input into systems and databases, maintaining data integrity.
6. Handle complaints and difficult situations with professionalism, ensuring effective resolution while upholding Louis Vuitton's high service standards.
7. Act as an ambassador of the Maison by embodying Louis Vuitton values and demonstrating professionalism in all interactions.

1. Proficiency in Turkish, both verbal and written; additional language skills are advantageous.
2. Strong sales and storytelling abilities.
3. Demonstrated customer-first mindset and strong interpersonal skills.

1. Excellent communication skills in Turkish.
2. Strong sales and storytelling skills.
3. Detail-oriented with a passion for delivering impeccable service.
4. Ability to work on multiple tasks and deliver results on schedule.
5. Punctuality and time-management skills.
6. Flexibility to work shifts, including evenings, weekends, and holidays.
7. Proficiency in Microsoft Office suite and CRM software; experience with Salesforce is advantageous.

Background in luxury retail is a plus. Experience in customer service roles is beneficial.

Louis Vuitton Services Europe offers a dynamic and inclusive work environment, fostering career growth and development opportunities. Employees benefit from working within a globally recognized luxury brand committed to sustainability and diversity.

Louis Vuitton Services Europe prides itself on a vibrant work culture that celebrates diversity and inclusion. The company is committed to sustainability and environmental responsibility, integrating these values into every aspect of its operations. Employees are encouraged to bring their unique perspectives to enhance collaboration and innovation.