Louis Vuitton Team Manager
Louis Vuitton, a hallmark of luxury and innovation, is part of the esteemed LVMH Group, which encompasses a wide array of prestigious brands across the fashion and leather goods sector. As an employer, Louis Vuitton is renowned for fostering a dynamic and inclusive workplace that encourages creativity, professional growth, and a commitment to excellence.
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
- Minimum of 6 years customer service experience with at least 3 years in a management role leading a team.
- Tertiary education preferred.
- Strong knowledge of the fashion and luxury retail industry.
- Strong analytical skills.
- Action and results-oriented.
- Detail-oriented.
- Entrepreneurial flair.
- Presentable, creative, dynamic, and self-motivated.
- Open-minded and adaptable.
- Proficiency in English and at least one other Asian language.
- Computer literacy.
A minimum of 6 years in customer service with at least 3 years of management experience in leading a team is required.
Tertiary education preferred.
The role offers an enriching career path with opportunities for professional development and growth within the prestigious LVMH Group.
Louis Vuitton prides itself on a culture that values innovation, creativity, and a commitment to excellence. The workplace is inclusive and dynamic, encouraging teamwork and professional development.


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