Louis Vuitton Team Manager
Louis Vuitton, a prestigious brand within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion sector. As part of the Fashion & Leather Goods division, Louis Vuitton offers a dynamic and enriching environment for professionals seeking to excel in the luxury retail industry.
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
- Minimum of 6 years customer service experience with at least 3 years in a management role leading a team.
- Tertiary education preferred.
- Strong knowledge in the fashion and luxury retail industry.
- Strong analytical skills.
- Action and results-oriented.
- Detail-oriented.
- Entrepreneurial flair.
- Presentable, creative, dynamic, and self-motivated.
- Open-minded and adaptable.
- Proficiency in English and at least one other Asian language.
- Computer literacy.
A minimum of 6 years in customer service with at least 3 years of management experience leading a team.
Tertiary education preferred.
Competitive benefits package including opportunities for professional development and career advancement within the LVMH group.
Louis Vuitton fosters a culture of excellence, creativity, and innovation, encouraging employees to develop professionally while contributing to the brand's legacy of luxury and sophistication. The work environment is inclusive, dynamic, and focused on teamwork and personal growth.


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