Louis Vuitton Team Manager

Geneva • Switzerland

Thursday, August 21, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and innovative designs, Louis Vuitton offers a dynamic and inspiring work environment where employees are encouraged to excel and grow professionally. The brand is committed to delivering exceptional client experiences and fostering a culture of excellence and creativity.

1. Lead and coach a team to achieve monthly and annual sales targets.
2. Ensure the delivery of the Louis Vuitton Promise to every client through modeling and coaching the 4 Louis Vuitton Attitudes.
3. Recruit, develop, and manage talent, securing succession plans in collaboration with the Store Director and HR.
4. Set and assess individual and team goals, managing performance against expectations.
5. Foster a positive and cooperative work environment, encouraging teamwork and collaboration.
6. Support the team in building long-term client relationships using clienteling tools.
7. Establish a client-centric mindset to ensure the highest level of client experience.
8. Communicate corporate strategy and relevant business information to the team.
9. Implement action plans to boost business and maximize product performance.
10. Provide product recommendations and feedback to the Country office based on market and client insights.
11. Demonstrate sales leadership and support the team in achieving sales goals.
12. Build and develop a personal client portfolio.
13. Ensure efficient sales floor management and adherence to Louis Vuitton standards.
14. Communicate and implement brand policies, standards, and grooming guidelines.
15. Support inventory management and workforce planning.

1. Multiple years of experience managing and developing larger teams in a client-facing environment such as retail or hospitality.
2. Demonstrated understanding of the luxury industry and client experience.
3. Fluent in French and English; additional languages are a plus.

1. Strong business driving skills with the ability to design and implement action plans.
2. Exceptional interpersonal skills.
3. Ability to maintain high energy in a fast-paced environment.
4. Strong passion for selling and client service.
5. Capacity to coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy, Agility, and Commercial Mindset.
6. Exceptional sense of ownership and strong work ethic.

A minimum of 5 years of experience in a similar role within the luxury retail or hospitality industry is required.

Employees enjoy a dynamic work environment with opportunities for career advancement and professional development within the LVMH group.

Louis Vuitton fosters a culture of excellence, creativity, and innovation. The company values its employees and encourages them to excel and grow professionally. The work environment is dynamic and inspiring, with a strong emphasis on delivering exceptional client experiences.