Louis Vuitton Team Manager, Client Service Center

Irving • USA

Tuesday, December 23, 2025

Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its commitment to fostering an inclusive and diverse workplace. The brand is dedicated to the professional growth of its employees, offering substantial career development opportunities and industry-leading training within the luxury and retail sectors.

1. Manage and support Client Advisors in handling client interactions via phone, email, chat, and social media.
2. Lead and support the team to achieve qualitative and quantitative KPIs.
3. Define and implement strategic action plans to enhance client experience.
4. Set individual and team goals, assess performance, and provide consistent coaching.
5. Identify development and training needs for team members.
6. Stay updated on brand and product knowledge through participation in relevant training initiatives.

1. Minimum of 6 years in a similar leadership role, preferably in a client-centric environment such as retail or hospitality.
2. Bachelor's degree preferred.
3. Proven track record in developing successful teams.
4. Strong business intuition and analytical skills.
5. Proficiency in Excel, PowerPoint, and Microsoft applications.
6. Excellent organizational and time-management skills.
7. Availability for weekends, evenings, and holidays.

1. Leadership and team management
2. Strategic planning and execution
3. Client-centric mindset
4. Analytical and problem-solving skills
5. Proficiency in Microsoft Office Suite
6. Excellent communication and multitasking abilities

A minimum of 5 years of experience in a similar role, leading teams in a client-centric environment.

Bachelor's degree preferred.

Generous benefits package, industry-leading training, and unparalleled career development opportunities both locally and globally.

Louis Vuitton is committed to creating a workplace that respects the uniqueness of each employee and supports professional equality. The company promotes a culture passionate about meaningful strategies to craft an inclusive workforce.