Louis Vuitton Team Manager, Client Service Center

Irving • USA

Friday, October 17, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton values the uniqueness of each employee and fosters an environment where individuals can thrive and grow professionally. The company is dedicated to promoting professional equality and building an inclusive workforce through meaningful strategies and initiatives.

1. Manage and support a team of Client Advisors handling all client interactions via phone, email, chat, and social media.
2. Lead the team to achieve qualitative and quantitative KPIs and clienteling activities.
3. Maintain a positive and consistent presence, empowering Client Advisors to deliver a world-class experience.
4. Set individual and team goals, assess and manage performance against expectations.
5. Provide consistent coaching, establish accountability, and identify development and training needs.
6. Stay updated on brand and product knowledge, participating in all relevant training and initiatives.

1. Minimum 6+ years in a similar role leading others, preferably in a client-centric environment such as retail, luxury retail, digital selling, or hospitality.
2. BA/BS degree preferred.
3. Proven track record in developing highly successful teams.

1. Strong business intuition and analytical skills.
2. Proficiency in Excel, PowerPoint, and Microsoft applications.
3. Excellent organizational and time-management skills.
4. Ability to multitask and use various systems simultaneously.
5. Excellent communication skills and a positive, enthusiastic demeanor.

Minimum 6+ years in a similar role leading others, preferably in a client-centric environment such as retail, luxury retail, digital selling, or hospitality.

BA/BS degree preferred.

Generous benefits package, unparalleled career development opportunities both locally and globally, and industry-leading training in the luxury and retail environment.

Louis Vuitton is committed to fostering a culture that respects the uniqueness of each employee, promoting professional equality, and building an inclusive workforce. The company is passionate about meaningful strategies that go beyond symbolic measures, creating an environment where employees can thrive and prosper.