Louis Vuitton Team Manager, Client Service Center

Irving • USA

Wednesday, October 15, 2025

Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion sector. As an employer, Louis Vuitton values the individuality of each employee, fostering an environment where diversity and inclusion are paramount. The company is dedicated to providing unparalleled career development opportunities and industry-leading training, ensuring employees are well-equipped to thrive in the luxury retail landscape.

1. Manage and support Client Advisors handling client contacts via phone, email, chat, and social media.
2. Lead and support a team to achieve metrics and deliver exceptional client experiences.
3. Define and implement action plans to meet qualitative and quantitative KPIs.
4. Maintain a positive and consistent presence, embodying Louis Vuitton's brand values.
5. Set individual and team goals, manage performance, and provide coaching.
6. Stay informed on brand and product knowledge and participate in relevant training.

1. Minimum 6+ years in a similar role, preferably in a client-centric environment.
2. BA/BS degree preferred.
3. Proven track record in developing successful teams.
4. Strong business intuition and analytical skills.

1. Proficiency in Excel, PowerPoint, and Microsoft applications.
2. Excellent organizational and time-management skills.
3. Ability to multitask and use various systems simultaneously.
4. Strong communication skills and a positive demeanor.

Minimum of 6+ years in a similar role leading others, preferably in retail, luxury retail, digital selling, or hospitality.

BA/BS degree preferred.

Generous benefits package, unparalleled career development opportunities, and industry-leading training.

Louis Vuitton is committed to fostering a culture that respects individuality and promotes professional equality. The company is passionate about creating an inclusive workforce and offers a supportive environment where employees can thrive and prosper.