Louis Vuitton Store Team Manager
Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion sector. As a leader in the industry, Louis Vuitton offers a dynamic and enriching environment for professionals seeking to advance their careers in luxury retail.
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
- Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.
- Minimum of 6 years customer service experience with at least 3 years management experience in leading a team.
- Tertiary education preferred.
- Strong knowledge in fashion and luxury retail industry.
- Strong analytical skills.
- Action and results oriented.
- Detail oriented.
- Entrepreneurial flair.
- Presentable, creative, dynamic and self-motivated.
- Open-minded and adaptable.
- Proficiency in English and at least one other Asian language.
- Computer literacy.
- Leadership and team management
- Sales strategy implementation
- Customer service excellence
- Analytical thinking
- Training and development
- Operational management
- Problem-solving
- Product knowledge
- Inventory management
Minimum of 6 years in customer service with at least 3 years in a management role leading a team.
Tertiary education preferred.
The position offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Louis Vuitton fosters a culture of excellence, innovation, and inclusivity, providing a supportive environment where employees are encouraged to grow and contribute to the brand's legacy of luxury and craftsmanship.


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