Louis Vuitton Senior Specialist - Client Insight & Clienteling
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative spirit in the luxury fashion industry. As a leader in the Fashion & Leather Goods sector, Louis Vuitton offers a dynamic and enriching work environment that fosters creativity and professional growth.
- Support the execution of local communication strategies in alignment with global brand direction, tailored to the scale and audience of Shinsegae Main store.
- Assist in the activation of high-impact social campaigns to engage the maison and diverse client base across multiple floors and categories.
- Monitor market trends, store traffic patterns, and competitor activity to inform local actions.
- Leverage CRM data to support segmentation and personalization across client base.
- Track and report key client KPIs across categories/floors to help the store team fine-tune their approach.
- Collaborate with store teams to execute large-scale and tiered client engagement actions.
- Ensure CRM activities are consistent with global standards while adapted to the scale of the store.
- Support the deployment of storewide clienteling tools and ensure adoption across multiple categories.
- Help coordinate and execute pilot projects designed to elevate client service in the store.
- Promote a culture of client-centric excellence across all store departments and service areas.
- 3–5 years of experience in client development, CRM, marketing, or luxury retail.
- Familiarity with clienteling platforms, CRM tools, and social media engagement.
- Excellent communication skills with ability to work across diverse store teams and categories.
- Strong organizational and analytical skills; comfortable handling data and drawing insights.
- Good command of verbal and written English.
- Client development and CRM expertise
- Proficiency in clienteling platforms and CRM tools
- Social media engagement
- Strong communication and interpersonal skills
- Organizational and analytical prowess
- Data handling and insight extraction
Minimum of 3 years in client development, CRM, marketing, or luxury retail.
Louis Vuitton offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Louis Vuitton promotes a culture of innovation, excellence, and client-centricity, encouraging employees to thrive in a collaborative and dynamic setting. The brand values diversity and inclusivity, providing opportunities for professional development and career advancement.


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