Louis Vuitton Senior Retail Operations Manager
Louis Vuitton, a distinguished name in the luxury fashion industry since 1854, is renowned for its commitment to excellence and innovation. As part of the esteemed LVMH group, Louis Vuitton offers a dynamic and inclusive work environment that values diversity and equal opportunity. The brand is dedicated to fostering a culture of creativity and growth, providing employees with a unique journey of professional development.
- Develop and implement new initiatives to optimize in-store operations, enhance omnichannel capabilities, and improve customer experience.
- Deploy omnichannel strategies in collaboration with Supply Chain, Néo, and Digital teams.
- Manage and develop a team focused on operational efficiency projects.
- Ensure productivity and traceability through RFID & NFC technologies in partnership with Néo, Industrial, Logistics, and external providers.
- Enhance the Xstore POS system and support its upgrades to meet retail needs.
- Continuously propose new methods for information sharing with zones, countries, and stores.
- Promote internal marketing of projects and the team within Louis Vuitton.
- Lead change management for projects, schedules, and budgets related to new tools and processes.
- Collaborate with cross-functional teams to gather requirements and ensure successful deployment of new features or processes, ensuring compliance with Finance and Internal Control teams.
- Minimum 10 years of experience, with essential experience in retail, preferably within Louis Vuitton.
- Proficiency in English and French.
- Mastery of Microsoft Office Suite (Excel, PowerPoint).
- Ability to quickly understand IT architectures.
- Familiarity with in-store tools.
A minimum of 10 years of relevant experience is required, with a strong background in retail operations, ideally within Louis Vuitton.
The position offers a comprehensive benefits package, including opportunities for professional growth and development within a leading luxury brand.
Louis Vuitton fosters a culture of innovation, inclusivity, and excellence. The company is committed to providing a supportive and dynamic work environment where diversity is celebrated and all employees are encouraged to contribute their unique perspectives.

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