Louis Vuitton Senior Retail Learning Manager
Louis Vuitton, a prestigious brand under the LVMH conglomerate, has been synonymous with luxury and innovation since 1854. As an employer, Louis Vuitton fosters a culture of excellence and creativity, offering employees the opportunity to embark on a unique professional journey. The company is committed to diversity, inclusion, and equal opportunity, actively supporting individuals with disabilities to celebrate all forms of uniqueness.
- Define and implement the training strategy for dedicated product categories such as Leather Goods, Footwear, Accessories, and Ready-to-Wear, aligning closely with the commercial and marketing objectives of the Business Units.
- Prioritize the development of content and educational tools for each category, ensuring relevance and impact for Client Advisors.
- Design and develop inspiring and interactive training programs, incorporating gamified approaches to enhance product knowledge and sales skills of Client Advisors.
- Adapt educational content for various target audiences (new employees, Client Advisors, experts) and different delivery formats (in-person, in-store, remote, blended learning).
- Ensure all developed content supports business objectives, the vision of the Retail Academy, and the values and image of the brand.
- Manage the full lifecycle of training projects, from conception to deployment (Train the Trainer), adhering to timelines and budgets.
- Collaborate with business teams (Marketing, Merchandising, Learning Zone) to identify needs, ensure strategic alignment, and maintain coherence of initiatives.
- Measure and analyze the effectiveness of training programs by establishing relevant performance indicators (KPIs) and continuous improvement plans.
- Mastery of luxury sales ceremonial codes and understanding of the importance of an excellent client experience.
- Minimum of 10 years of experience in designing and deploying training initiatives within the luxury sector.
- Energetic, creative, and impact-oriented with the ability to engage stakeholders effectively.
- Excellent writing and organizational skills.
- Combines rigor, attention to detail, and agility.
- Comfortable working in collaborative and cross-functional environments.
- Proficiency in PowerPoint and the Microsoft Office suite.
- Fluent in French and English.
- Strategic training development
- Content creation and adaptation
- Project management
- Performance analysis
- Stakeholder engagement
- Bilingual communication
A minimum of 10 years in training design and deployment within the luxury industry is required.
Bachelor's degree in a relevant field is preferred.
Opportunities to work in a rapidly growing company, personalized HR support throughout the career, and a prime location in the heart of Paris.
The company culture at Louis Vuitton is characterized by a commitment to innovation, excellence, and a supportive environment that encourages personal and professional growth. The brand values diversity and inclusivity, creating a workplace where every individual can thrive.

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