Louis Vuitton Senior Retail Learning Manager

Louis Vuitton, a prestigious brand under the LVMH conglomerate, has been synonymous with luxury and innovation since 1854. The company is renowned for its commitment to excellence and its dedication to fostering an inclusive and diverse workplace. As a leader in the luxury fashion industry, Louis Vuitton offers a dynamic environment where employees are encouraged to embark on their own unique journeys of growth and success.

1. Design and develop innovative training programs, both in-person and digital, focusing on sales, customer relations, upselling, cross-selling, and hospitality quality.
2. Create modular training paths tailored to various levels, including advisors, managers, and internal trainers.
3. Manage the production of training materials with external providers, ensuring alignment with the brand's retail strategy and culture.
4. Plan and execute the global deployment of training programs in accordance with the Retail Learning Development strategy.
5. Facilitate training sessions in both French and English, including workshops and masterclasses.
6. Support regional managers in adopting retail sales and leadership practices.
7. Train and coach internal trainers, ambassadors, and retail trainers.
8. Define and implement KPIs to measure training success and align sales tools with Retail Excellence standards.
9. Develop tracking, reporting, and analysis tools to assess the impact of learning on business results and customer experience.
10. Propose continuous optimization plans based on performance analysis.

1. Minimum of 5 years of experience in Learning & Development within the retail sector, specifically in fashion, luxury, beauty, or specialized distribution.
2. Proficiency in pedagogical engineering, including needs analysis, design, implementation, and evaluation.
3. Proven ability to create training programs focused on sales optimization, customer experience, and operational excellence in retail.
4. Strong knowledge of digital training tools and a keen interest in technological innovations.
5. Fluency in French and English with excellent communication skills.
6. In-depth understanding of retail operations and store environments.
7. Natural leadership ability to unite teams and positively influence outcomes.
8. Results-driven approach with a data-oriented mindset.

1. Pedagogical engineering
2. Digital training tools
3. Project management
4. Bilingual communication (French/English)
5. Leadership and team influence
6. Analytical and data-driven decision making
7. Creativity and pragmatism
8. Organizational and autonomous work style

A minimum of 5 years in Learning & Development within the retail industry, particularly in fashion, luxury, or beauty sectors.

Employees benefit from a personalized HR follow-up throughout their career, working in the heart of Paris, and being part of a company that values excellence and innovation.

Louis Vuitton fosters a culture of excellence, innovation, and inclusivity. The company is dedicated to providing equal opportunities and values diversity in all its forms. Employees are encouraged to grow and contribute to the brand's success in a supportive and dynamic environment.