Louis Vuitton Senior Retail Learning Manager, Midwest & Mid-Atlantic

Louis Vuitton is a global maison of luxury leather goods and fashion, operating within the LVMH group. The brand is renowned for its craftsmanship, premium client service and creativity. As an employer it offers structured career mobility across markets, intensive role-specific training and a culture that values excellence, client-centricity and professional development.

1. Develop and operationalize the zone retail learning strategy for the Midwest and Mid‑Atlantic to align training priorities with regional business objectives.
2. Manage market activation, communications and implementation of central training initiatives in partnership with regional leadership, Learning Managers and the Retail Academy.
3. Design and deliver métier‑specific and soft‑skill curricula (team development, client experience, art of relationship, high‑end selling, coaching) in a practical, 360° format for retail teams.
4. Lead facilitation and train‑the‑trainer sessions for the Louis Vuitton Americas retail learning community; equip regional trainers to sustain new programs.
5. Collaborate cross‑functionally with HR and corporate departments to shape leadership workshops and ensure content remains aligned to business needs.
6. Elevate the capability of the Academy and regional learning teams through strategy development, planning, calendarization and execution oversight.
7. Support measurement of training impact and translate learning initiatives into concrete business results, service excellence and team development.

1. Minimum 10 years of progressive experience in learning & development, retail training or talent development, with significant exposure to retail operations.
2. Proven track record designing and delivering retail learning programs and train‑the‑trainer initiatives; luxury retail experience strongly preferred.
3. Strong facilitation, presentation and coaching skills with the ability to influence senior stakeholders across functions and markets.
4. Demonstrated project and program management capability, including planning, calendarization, market activation and change management.
5. Analytical orientation with experience defining and tracking learning KPIs and translating training into measurable business outcomes.
6. Willingness and ability to travel regularly across the Midwest and Mid‑Atlantic markets.

1. Train‑the‑trainer facilitation
2. Curriculum design
3. Learning needs analysis
4. Workshop facilitation
5. Coaching and mentoring
6. Stakeholder management
7. Program rollout and market activation
8. KPI definition and measurement

Minimum 10 years of progressive experience in retail learning, learning & development or talent development, with demonstrated success implementing regional training strategies—luxury retail experience is highly desirable.

Bachelor's degree in Human Resources, Education, Business or related field preferred; advanced degree or certifications in L&D, instructional design or coaching a plus.

Medical, dental and vision insurance; short‑ and long‑term disability; various paid time off programs; employee discount/perks; two retirement plans with employer contributions; opportunity for bonus.

The workplace culture emphasizes meticulous craftsmanship, exceptional client service and continuous professional refinement. As part of the LVMH group, the brand fosters international career mobility, structured learning paths and an inclusive environment committed to developing talent at every level.