Louis Vuitton Senior Manager, Client Service Center

Louis Vuitton, a distinguished name in luxury fashion, is part of the esteemed LVMH conglomerate. As an employer, Louis Vuitton is committed to fostering an inclusive and diverse workplace where each employee is valued for their individuality. The company is renowned for its dedication to professional equality and offers robust career development opportunities both locally and globally.

1. Lead and manage a team of five Team Managers to optimize client service performance.
2. Ensure all client interactions align with the Louis Vuitton experience.
3. Collaborate with the Retail network to cultivate client relations.
4. Efficiently handle and resolve client queries in a timely manner.

1. 5-6 years in a similar role managing leaders and work teams.
2. Proven track record in developing successful teams.
3. Strong understanding of Digital and Retail Client Experience.
4. Knowledge of the luxury sector and market.

1. Excellent organizational and self-motivation skills.
2. Luxury etiquette, style, and presentation skills.
3. Strong interpersonal and communication skills, both written and verbal.
4. Exceptional problem-solving and relationship-building abilities.
5. Agility and influence in a dynamic environment.

Minimum of 5 years in a similar role managing leaders and work teams.

Generous benefits package, industry-leading training, and unparalleled career development opportunities.

Louis Vuitton prides itself on a culture that respects the uniqueness of each employee, promoting professional equality and inclusivity. The company focuses on meaningful strategies to create an inclusive workforce and supports employees in finding their place and thriving within the organization.