Louis Vuitton Senior Manager, Client Service Center

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton values the uniqueness of each employee, fostering an inclusive environment that promotes professional equality and personal growth. The brand is dedicated to providing unparalleled career development opportunities and industry-leading training, ensuring employees thrive in the luxury and retail sectors.

1. Lead a team of five Team Managers to optimize client service performance.
2. Ensure client interactions align with the Louis Vuitton experience.
3. Collaborate with the Retail network to cultivate client relations.
4. Efficiently handle client queries in a timely manner.

1. 5-6 years in a similar role managing leaders and work teams.
2. Proven track record in developing successful teams.
3. Solid understanding of Digital and Retail Client Experience.
4. Knowledge of the luxury sector and market.

1. Luxury etiquette, style, and presentation skills.
2. Excellent interpersonal and professional presentation skills.
3. Strong problem-solving and influencing skills.
4. Ability to interact effectively both in writing and verbally.

Minimum 5 years of experience in a similar role managing leaders and work teams.

The position offers a generous benefits package, industry-leading training, and unparalleled career development opportunities both locally and globally.

Louis Vuitton fosters a culture that respects individuality and promotes inclusivity, focusing on meaningful strategies to create a diverse workforce. The company is committed to professional equality and offers an environment where employees can thrive and find their place.