Louis Vuitton Senior Manager, Client Development

New York • USA

Tuesday, April 29, 2025

Louis Vuitton, a distinguished entity within the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion industry. As an employer, Louis Vuitton values the individuality of its employees and fosters an environment where each person can thrive. The brand is dedicated to promoting professional equality and inclusivity, offering unparalleled career development opportunities and industry-leading training.

1. Lead the creation of programs and structures to instill a core Client Development mindset within store teams, focusing on client loyalty.
2. Drive Client Development competencies across all retail levels, including coaching, recruiting, and onboarding.
3. Develop training programs targeting strengths and opportunities to integrate Client Development into daily store culture.
4. Facilitate 'Train the Trainer' sessions for new programs and regional teams.
5. Update and enhance training materials and methodologies as needed.
6. Collaborate with Retail Learning field coaches to reinforce Client Development messages to store teams.
7. Communicate regularly with Retail Client Development on region-specific training opportunities.
8. Set expectations for client outreach and engagement, motivating stores to achieve these goals.
9. Collect and share best practices and success stories across all programs.
10. Align with the Client Development Director on store leadership and market opportunities to refine clienteling culture.
11. Ensure store managers lead the appointment culture in stores.
12. Leverage reporting to drive sales and retention rate targets.
13. Create outreach collateral for stores to drive cross-selling and appointments.
14. Travel regularly to regions and stores to execute specific plans and identify improvement areas.
15. Develop plans addressing specific Client Development challenges with performance benchmarks.
16. Create detailed performance post-mortems for customized support follow-up.
17. Represent store voices in the development of key programs and resources.
18. Collaborate with the Client Development team on program development to ensure success.
19. Develop monthly and quarterly plans on major Client Development initiatives with adoption status and next steps.

1. Experience in Client Development or a related field.
2. Strong coaching background with retail experience focused on client relationship growth.
3. Proficiency in Excel, including formulas, pivot tables, VLOOKUPs, and MS Query.
4. Knowledge of the French language is a plus.

1. Client-centric mindset
2. Relationship-building across business levels
3. Team player with an entrepreneurial spirit
4. Ability to train and motivate teams
5. Proficiency in Excel and data analysis

Minimum 5 years of experience in Client Development or a related field.

USD $150,000-160,000 annually, with a comprehensive benefits package.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

Louis Vuitton fosters a culture that respects the uniqueness of each employee, promoting professional equality and inclusivity. The company is passionate about meaningful strategies that create an inclusive workforce, offering career development opportunities and industry-leading training.