Louis Vuitton Senior Client Relations Manager

Los Angeles • USA

Tuesday, March 18, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton is dedicated to fostering an inclusive and diverse workplace, offering employees the opportunity to thrive and grow within a supportive environment. The company is committed to professional equality and provides industry-leading training and career development opportunities both locally and globally.

1. Develop and execute client relations strategies to ensure exceptional service and foster long-term client loyalty.
2. Co-create regional strategies for driving exceptional product categories, tailoring approaches by store.
3. Propose results-oriented actions and play a key role in in-store client-focused animations.
4. Partner with Stores Client Development and Top Sellers to create innovative and impactful action plans.
5. Deliver client interactions in line with the Louis Vuitton promise to enhance brand loyalty.
6. Operate cross-functionally with multiple departments to achieve business objectives.

1. Extensive people management skills within a high-profile luxury retail brand.
2. World-class customer service skills.
3. Desire to meet business objectives and exceed client expectations.

1. Fluency in best practices within Client Relations.
2. Experience in direct clienteling and high-level hosting.
3. Proven ability in an elevated selling environment.

Minimum of 5 years in a similar role within a luxury retail brand.

Salary range of USD $145,000 - $160,000 annually, plus bonus opportunities.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

Louis Vuitton promotes a culture of inclusivity and respect for individuality, offering employees the means to find their place and prosper. The company is passionate about crafting meaningful strategies for an inclusive workforce and provides unparalleled career development opportunities.