Louis Vuitton

Senior Client Advisor

Louis Vuitton is a world-renowned luxury fashion brand known for its high-quality products and exceptional customer service. The company is a leader in the fashion and leather goods industry, offering a wide range of products that embody elegance and sophistication.

1. Achieve customer service and sales targets in collaboration with the CS management team.
2. Maximize sales and customer acquisition through clienteling outreach, events, and virtual studio collaborations.
3. Demonstrate leadership in sales and high-level customer service skills.
4. Utilize digital tools to acquire new customers and build long-term relationships with existing ones.
5. Maintain and enhance the quality of customer interactions.
6. Support store operations and contribute to CS management as needed.
7. Participate in relevant projects as a Senior Client Advisor.

1. Curiosity
2. Empathy
3. Responsiveness
4. Business mindset
5. Passion for the brand
6. Professionalism
7. Sense of responsibility and ownership
8. Interpersonal communication skills
9. Leadership

1. Challenge-driven in omni-channel sales and customer development
2. Experience with call center functions and understanding of KPIs
3. Willingness and ability to engage in people management

Minimum 5 years

Opportunities for career evolution and development.

Located in Tokyo, Japan, the workplace culture at Louis Vuitton emphasizes excellence in customer service and a commitment to the brand's values. The environment is dynamic and focused on achieving both individual and team goals.