Louis Vuitton Retail Learning Manager

Singapore • Singapore

Wednesday, March 5, 2025

Louis Vuitton, a prestigious brand within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion sector. As part of LVMH, Louis Vuitton benefits from the group's extensive resources and global reach, offering employees a dynamic and enriching work environment that fosters creativity and excellence.

1. Spearhead and manage onboarding programs for new retail employees in South Asia, ensuring a seamless integration of company values, product knowledge, and client service standards.
2. Collaborate with central learning and merchandising teams to design and deliver regional product training, enhancing retail teams' capabilities in selling and supporting key product categories.
3. Lead the implementation of new key product learning projects, with a focus on the Leather Goods category, ensuring alignment with brand strategy and product specifics.
4. Oversee the South Asia styling program in partnership with the central Head of Styling, ensuring consistent styling excellence across markets.
5. Build and animate a dynamic community of product experts and stylists across South Asia, fostering ongoing engagement, knowledge sharing, and professional development.
6. Serve as the primary learning manager for the South Asia region, providing hands-on support to local teams and collaborating with Field Coaching Teams in the Philippines, India, and Indonesia.
7. Champion the roll-out and continuous development of the Experts & Senior Client Advisors Academy across the region, guiding local teams on execution.
8. Partner with internal stakeholders at regional and local levels to develop and refine learning plans, ensuring alignment with business objectives and market needs.

1. Prior experience in retail learning, training, or development, ideally within a multinational retail or luxury fashion environment.
2. Proven track record of managing multiple projects simultaneously, delivering results on time and within budget.
3. Strong background in product knowledge, with the ability to translate this into effective learning programs for retail teams.
4. Ability to tailor training content to meet the specific needs of different South Asian markets, with strong cultural awareness.

1. Excellent verbal and written communication skills, with the ability to collaborate effectively with regional and local teams.
2. Experience in creating, nurturing, and managing professional communities, especially experts or stylists, driving engagement and development.
3. Strong critical thinking skills with the ability to identify learning needs, assess training effectiveness, and implement solutions that drive measurable results.

Minimum 5 years of experience in retail learning, training, or development, preferably in a multinational retail or luxury fashion environment.

Employees enjoy access to a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

The workplace culture at Louis Vuitton is characterized by a commitment to innovation, excellence, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication.