Louis Vuitton Retail Learning Manager

Louis Vuitton, an esteemed name within the luxury fashion sector, operates under the prestigious LVMH conglomerate, renowned for its commitment to excellence and innovation. As a leading employer in the industry, Louis Vuitton offers a dynamic and culturally rich environment, fostering growth and creativity among its workforce.

1. Establish learning priorities in collaboration with Field Coach Trainers tailored to market and store needs.
2. Cultivate a culture of in-store coaching to enhance team performance.
3. Conduct store visits to observe client interactions and support coaching efforts.
4. Assist Store Managers in developing individual coaching plans based on team gap analysis.
5. Provide ongoing feedback to Store Managers and HR regarding team performance.
6. Develop action plans to enhance client satisfaction and retail performance.
7. Drive key learning initiatives through sustained in-store coaching.
8. Ensure visibility and communication of learning activities to Store Management.
9. Monitor and evaluate the quality and impact of in-store learning.
10. Coordinate onboarding and continuous learning for new employees.
11. Facilitate product learning and cross-selling skills in collaboration with Merchandising.
12. Partner with Central and Zone Learning teams to implement corporate programs.
13. Guide and support Field Coach Trainers in special projects and store openings.

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Minimum 5 years of experience as a Retail Trainer or Manager in a brand-driven retail environment.
3. Proven experience in learning delivery and coaching.
4. Strong verbal communication skills and ability to deliver feedback across organizational levels.
5. Trustworthy with strong interpersonal skills and cultural openness.
6. Organizational skills to manage a fast-paced and dynamic environment.
7. Interest in fashion and luxury industries.
8. Willingness to travel frequently across an 8-country network.

1. Verbal communication
2. Coaching and influence management
3. Feedback delivery
4. Interpersonal skills
5. Organizational skills
6. Cultural diversity acceptance
7. Fashion and luxury industry knowledge

Substantial experience in a Retail Trainer or Managerial role within a brand-driven and fast-paced retail company, ideally in the fashion, luxury, accessories, or hospitality industry, and in a multicultural environment.

Bachelor's degree in Business Administration, Marketing, or a related field.

Competitive benefits package including opportunities for career advancement within a leading luxury brand.

The company culture at Louis Vuitton is characterized by a commitment to innovation, excellence, and cultural diversity. Employees are encouraged to express creativity and contribute to the brand's legacy of luxury and sophistication. The workplace fosters collaboration and professional growth, with a focus on delivering exceptional client experiences.