Louis Vuitton Retail Clienteling Assistant

Paris • France

Tuesday, April 22, 2025

Louis Vuitton, a distinguished member of the LVMH conglomerate, has been a beacon of luxury and innovation for over 150 years. As a leader in the fashion and leather goods sector, the brand is renowned for its commitment to excellence and creativity. Louis Vuitton offers a dynamic and enriching work environment where employees are encouraged to explore, innovate, and excel in their careers.

1. Assist in the development and launch of new features for the client management application.
2. Conduct pre-production testing to ensure functionality of new features.
3. Communicate launch details and share documentation with regional contacts.
4. Create in-app training content for sales associates and coordinate translations.
5. Support the development of the clienteling training plan in collaboration with the Retail Learning team.
6. Analyze application usage data to identify user pain points and adoption rates.
7. Share recommendations for future developments and training based on analysis.
8. Participate in monthly meetings to discuss clienteling topics.
9. Distribute guidelines, documents, and training tools related to clienteling culture.
10. Support the implementation of clienteling strategies in stores through tool creation and recommendations.
11. Contribute to the engagement of the retail network by sharing best practices and creating content for sales advisors.
12. Assist in managing clienteling tools by gathering user needs, conducting functional tests, and providing reports.
13. Produce consolidated reports and analyses to aid strategic decision-making.
14. Identify performance areas and opportunities for improvement.
15. Analyze customer data to identify performance levers and propose targeted actions.
16. Conduct competitive analysis and benchmarking of luxury and retail clienteling practices.

1. Enrolled in a Master's program in Business School or equivalent university.
2. Previous experience in similar roles is preferred.
3. Strong interest in the luxury and fashion industry.

1. Curiosity and agility in learning and adapting.
2. Excellent communication skills.
3. Proactive approach to initiatives.
4. Proficiency in Excel and PowerPoint.
5. Fluency in English and French.
6. Humility, discretion, and authenticity.

Ideal for candidates with initial experience in similar functions.

Master's degree in progress in Business or related field.

Two evaluations during the internship to assess skill acquisition. Participation in an integration day to understand brand values.

Louis Vuitton fosters an inclusive workplace that celebrates diversity and encourages employees to bring their unique selves to work. The brand is committed to equal opportunity and creating an environment where everyone can thrive.