Louis Vuitton Regional Client Relations Manager

Louis Vuitton, a prestigious brand within the esteemed LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic and enriching work environment that fosters professional growth and creativity, while upholding the highest standards of excellence and luxury.

1. Partner with regional teams to create, drive, and deliver sales targets across all high-end product categories, ensuring an elevated client experience.
2. Collaborate with store leaders and client relations teams on client retention and development strategies, while identifying and recruiting new high-potential prospects.
3. Monitor progress of business goals per high-end category and identify action plans with local RVP and store leadership to maximize business opportunities.
4. Create occasions to engage top clients through boutique events to drive potential sales and increase brand loyalty.
5. Develop a sustainable personal network of high-net-worth clients for the business.
6. Strive to meet and exceed all regional and store high-end targets in collaboration with store, regional, and zone partners.
7. Identify development and learning opportunities for the team and work with the retail learning team to create impactful learning moments.
8. Explore opportunities outside the business to grow the store's network of VIP clients and identify best practices from across the luxury industry.
9. Provide recaps and follow-ups with management following market visits, ensuring timely and effective action on feedback.
10. Maintain consistent in-store presence to ensure high-end mindset, product launches, and initiatives are prioritized and executed consistently.
11. Organize metro kick-off, store meetings, and create/host briefs for high-end topics.
12. Develop top VIP clients and provide private client services through in-person/virtual appointment-based selling, wardrobing, and experiences.
13. Assist in creating personalized look books and support with client conversations.
14. Develop relationships and communicate regularly with VIP clients as an ambassador for the brand.

1. Minimum 10 years of experience in client relations or a related field within the luxury industry.
2. Proven track record of achieving sales targets and developing client relationships.
3. Strong leadership and team collaboration skills.

1. Exceptional communication and interpersonal skills.
2. Ability to build and maintain relationships with high-net-worth clients.
3. Strategic thinking and problem-solving capabilities.
4. Proficiency in developing and executing client retention strategies.
5. Strong organizational and planning skills.

A minimum of 10 years of experience in client relations or a related field within the luxury industry is required.

The position offers a salary range of USD $120,000 - USD $135,000 annually, with the opportunity for a bonus.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

Louis Vuitton fosters a culture of innovation, luxury, and excellence, where employees are encouraged to develop their skills and contribute to the brand's legacy. The company values creativity, collaboration, and a commitment to delivering exceptional client experiences.