Louis Vuitton Regional Client Relations Manager

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, which is renowned for its portfolio of iconic brands. As an employer, Louis Vuitton offers a dynamic and innovative environment where creativity and excellence are at the forefront. The company is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

1. Partner with regional teams to create and deliver sales targets across all high-end product categories, ensuring an elevated client experience.
2. Collaborate with store leaders and client relations teams on client retention and development strategies, identifying and recruiting new high-potential prospects.
3. Monitor progress of business goals per high-end category and identify action plans with local RVP and store leadership to maximize opportunities.
4. Create occasions to engage top clients in boutiques and events to drive sales and increase brand loyalty.
5. Develop a sustainable personal network of high-net-worth clients.
6. Strive to meet and exceed all regional and store high-end targets in collaboration with partners.
7. Identify development and learning opportunities for the team, working with the Retail Learning team to create impactful learning moments.
8. Explore opportunities outside the business to grow the store's network of VIP clients and identify best practices from the luxury industry.
9. Provide recaps and follow-ups with management after market visits, ensuring timely and effective action on feedback.
10. Maintain a consistent in-store presence to prioritize and execute high-end initiatives and product launches.
11. Organize metro kick-off and store meetings, and host briefs on high-end topics.
12. Develop relationships with top VIP clients, providing private client services through personalized appointments and experiences.
13. Assist in creating personalized look books and support client conversations.

1. Minimum 10 years of experience in client relations or a related field within the luxury industry.

1. Exceptional communication and relationship-building skills.
2. Strategic thinking and ability to drive sales targets.
3. Proficiency in developing and executing client retention strategies.
4. Strong leadership and team development capabilities.
5. Ability to work collaboratively with regional and store teams.

A minimum of 10 years in client relations or a related field within the luxury industry is required.

The salary range is USD $120,000 - USD $150,000 annually, with potential for a bonus.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and two retirement plans with employer contributions.

Louis Vuitton fosters a culture of innovation and excellence, where employees are encouraged to think creatively and push boundaries. The company values diversity and inclusivity, creating a vibrant and dynamic workplace where talent is nurtured and developed.