Louis Vuitton Proxy Product Owner — Advanced Services for Customers

Louis Vuitton is an iconic Maison of luxury fashion and leather goods within the LVMH group, recognized for its craftsmanship, creativity and global retail presence. The company is investing heavily in digital transformation through LV_NEO to deliver immersive, omnichannel customer experiences and to modernize processes across product development, manufacturing, supply chain, e‑commerce and retail.

1. Lead strategic personalization and product-configuration projects end-to-end, ensuring delivery of omnichannel solutions.
2. Define, maintain and evolve the product roadmap with a focus on innovation and continuous improvement while accounting for technical constraints.
3. Gather, qualify and analyse business needs with marketing, merchandising, digital design and 3D editor partners; translate requirements into product deliverables.
4. Produce functional specifications, epics/features, user stories, acceptance criteria and release plans.
5. Manage and coordinate the execution of the technical squad (build & deployment) and align roadmaps with transversal squads.
6. Oversee deployment quality, test phases and QA strategy, including automated and manual testing.
7. Facilitate workshops, steering committees and stakeholder communications; present complex topics clearly to non-technical audiences.

1. Master's degree (Bac+5) in engineering or equivalent academic background.
2. Proven leadership in product delivery within cross-functional and international environments.
3. Deep understanding of complex, interconnected IT architectures and enterprise solutions.
4. Fluency in French and English, both written and spoken.

1. Jira
2. ServiceNow
3. Agile practices (Scrum / Kanban)
4. Backlog management and prioritisation
5. Release planning and delivery governance
6. Writing epics, features, user stories and acceptance criteria
7. QA strategy, including automated and manual testing
8. Stakeholder management and cross-functional facilitation

Extensive experience in product ownership or product management within complex application landscapes; demonstrated track record running transversal, omnichannel projects (5–8 years in a similar product owner role and senior-level experience in IT/DSI contexts; overall senior professional experience expected).

Master’s degree in engineering or equivalent (Bac+5).

The Maison combines a heritage of artisanal excellence with a forward-looking culture of innovation. Teams operate in a collaborative, high-standard environment that values creativity, craftsmanship and digital transformation, with a strong commitment to inclusion and diversity across the organisation.