Louis Vuitton Operations Manager

Hong Kong • China

Thursday, May 15, 2025

Louis Vuitton, a distinguished brand within the esteemed LVMH conglomerate, stands as a beacon of luxury and innovation in the fashion and leather goods sector. Renowned for its commitment to craftsmanship and excellence, Louis Vuitton offers a dynamic and enriching environment for professionals seeking to advance their careers in the luxury retail industry.

1. Oversee efficient, clean, and secure inventory management, ensuring seamless front and back of house stock organization to drive business.
2. Lead the preparation, completion, and reconciliation of inventories and cycle counts, providing guidance and training to store teams as necessary.
3. Execute inventory adjustments to maintain accurate stock levels and ensure compliance with company directives, including inter-store transfers and client orders.
4. Manage store facility maintenance, including housekeeping, lighting, utilities, and vendor relationships, ensuring all permits and inspection certificates are current.
5. Ensure the organization and functionality of all store areas and technological devices, coordinating with IT for troubleshooting as needed.
6. Enforce operational policies and procedures, recommending and implementing changes as necessary.
7. Uphold the highest standards in client service, managing escalated client needs and overseeing the client delivery process.
8. Lead team management and development, delivering the Louis Vuitton Promise, setting goals, and fostering a positive work environment.

1. Minimum of 5 years of luxury retail experience in operations.

1. Strong understanding of the luxury retail market and trends.
2. Passion for luxury, fashion, and lifestyle, particularly the Louis Vuitton brand.
3. Client-focused mindset with high standards for quality and excellence.
4. Proven coaching and team management abilities.
5. Creative thinking with a willingness to propose new ideas.
6. Collaborative team player with high empathy.
7. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word).
8. Fluency in English and Cantonese; proficiency in Mandarin is desirable.

A minimum of 5 years in luxury retail operations is required, with a strong emphasis on team management and client service excellence.

Competitive benefits package including opportunities for professional growth within the LVMH group.

Louis Vuitton fosters a culture of innovation, excellence, and collaboration, encouraging employees to embody the brand's values and attitudes. The work environment is dynamic and supportive, promoting personal and professional development within the luxury retail sector.