Louis Vuitton Operations Manager

Hong Kong • China

Thursday, March 20, 2025

Louis Vuitton, a prestigious name within the luxury fashion industry, is part of the LVMH conglomerate, known for its commitment to excellence and innovation. As an employer, Louis Vuitton offers a dynamic and enriching environment where creativity and craftsmanship are at the forefront. The brand is dedicated to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Efficiently manage inventory, ensuring cleanliness, security, and organization.
2. Oversee front and back of house stock organization to drive business efficiency.
3. Lead the preparation, completion, and reconciliation of inventories and cycle counts.
4. Guide and train store teams on inventory processes as needed.
5. Execute inventory adjustments to maintain accurate stock levels.
6. Ensure compliance with company directives, including inter-store transfers and client orders.
7. Oversee shipping and receiving processes, maintaining relationships with regional and corporate partners.
8. Partner with the Risk Management department to mitigate product loss.
9. Manage store facility maintenance, including housekeeping, lighting, and utilities.
10. Coordinate with Store Planning on minor works and renovations.
11. Maintain and update permits and inspection certificates for store security and safety.
12. Ensure organization of all back of house areas and technological devices.
13. Understand, enforce, and update operational policies and procedures.
14. Uphold high standards in preparing and packaging client merchandise.
15. Manage escalated client needs and oversee client delivery processes.
16. Support and develop team members, identifying training needs and tailoring development plans.
17. Recruit and develop talent, securing succession plans in collaboration with the Store Manager.
18. Set and manage individual and team goals, fostering a positive work environment.

1. Minimum 5 years of luxury retail experience in operations.
2. Strong understanding of the luxury retail market and trends.
3. Passion for luxury, fashion, and lifestyle, particularly the Louis Vuitton brand.
4. Client-focused mindset with high standards of quality and excellence.
5. Experience in coaching and team management is strongly preferred.

1. Creative thinking with the ability to propose new ideas.
2. Collaborative team player with high empathy.
3. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word).
4. Fluency in English and Cantonese; proficiency in Mandarin is desirable.

Minimum 5 years of luxury retail experience in operations.

Competitive benefits package including opportunities for professional development and career advancement within the global luxury market.

Louis Vuitton fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative and supportive, promoting professional growth and a commitment to delivering exceptional client experiences.