Louis Vuitton Operations Associate

Macau • China

Thursday, March 13, 2025

Louis Vuitton, a prestigious brand within the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion and leather goods sector. As an employer, Louis Vuitton offers a dynamic and inclusive work environment, providing employees with opportunities for growth and development within the broader LVMH group, a leader in the global luxury market.

1. Maintain stock inventory in optimal condition, ensuring efficient and logical organization of all stock rooms, including products and packaging.
2. Manage delivery operations, ensuring quick and accurate stock preparation and replenishment.
3. Ensure product availability on the sales floor to enhance store efficiency and maximize client experience.
4. Improve product availability by interacting with the supply chain and managing My Product Request (MPR) to meet client needs.
5. Manage vendor contracts and monitor store maintenance.
6. Liaise with HR Administration and payroll regarding timesheets and other necessary information.
7. Support store management in creating staff planning, considering anticipated traffic flow, commercial elements, and staff availability.
8. Manage stationery, uniforms, kitchen supplies, and handle cash management and expense reimbursement.
9. Follow internal audit guidelines.
10. In larger stores, manage and develop the team.
11. Adhere to company policies and procedures and integrate fully with the store team, contributing to overall store objectives.
12. Support Client Advisors in optimizing operations to better meet client needs.
13. Develop comprehensive brand and product knowledge and adhere to Louis Vuitton brand standards in grooming and behavior.

1. 1-2 years of relevant experience in store operations, preferably within retail brands.

1. Passion for the retail or service-oriented industry.
2. Client-centric, creative, proactive, and positive approach.
3. Strong communication and interpersonal skills.
4. High motivation and ability to work under pressure.
5. Strong sense of responsibility and ownership.
6. Good command of Chinese and English.

Beginner level experience in store operations, ideally within the retail sector.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a supportive work environment that values diversity and inclusion.

Louis Vuitton fosters a culture of excellence, innovation, and inclusivity, encouraging employees to contribute to the brand's legacy while developing their careers within a supportive and dynamic environment. The company values diversity and promotes a client-centric approach, ensuring a collaborative and enriching workplace.