Louis Vuitton Omnichannel Care Project Assistant Intern

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence, innovation, and craftsmanship. As an employer, Louis Vuitton offers a dynamic environment where creativity and passion are at the forefront, providing employees with opportunities for professional growth and development. LVMH, the parent company, is dedicated to fostering a diverse and inclusive workplace, ensuring that all talents are recognized and nurtured.

1. Implement customer journeys and key moments of the omni care experience in collaboration with retail teams and LV Neo (IT team).
2. Participate in the design, build, and deployment phases of the Care application revamp in stores, including features like product recognition, customer notifications, tracking, and digital passport.
3. Conduct competitive benchmarking and ad-hoc studies.
4. Study and contribute to the implementation of the Care offer clustering proposal.

1. Currently pursuing a final year or gap year internship in a business or engineering school.
2. Fluency in written and spoken English is essential.

1. Proficiency in Microsoft Office and Power BI is recommended.
2. Curiosity and agility with excellent interpersonal skills.
3. Environmental awareness and commitment to contributing to the brand's sustainability goals.

A successful initial experience in retail or digital with a customer-oriented focus is appreciated.

Pursuing a degree in business or engineering.

The internship offers continuous learning opportunities and professional development in a dynamic environment. Interns will receive personalized support to enhance their skills and confidence.

Louis Vuitton fosters a culture of exploration, development, and innovation, encouraging employees to reveal their potential through a journey of emotional and audacious discovery. The brand is committed to environmental sustainability and actively works towards improving its environmental performance.