Louis Vuitton Omnichannel Care Project Assistant Intern

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its dedication to excellence, innovation, and craftsmanship in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic and enriching environment that fosters professional growth and development. The brand is committed to diversity, inclusion, and environmental sustainability, ensuring a workplace that values individuality and contributes positively to society.

1. Implement customer journeys and key moments of the omni care experience in collaboration with retail teams and LV Neo (IT team).
2. Participate in the design, build, and deployment phases of the Care application revamp in stores, including features such as product recognition, customer notifications, tracking, and digital passports.
3. Conduct competitive benchmarking and ad-hoc studies.
4. Study and contribute to the implementation of the Care offer clustering proposal.

1. Pursuing a final-year internship or gap year in a business or engineering school.
2. Previous experience in retail or digital with a customer-oriented focus is appreciated.
3. Fluent in written and spoken English.

1. Proficiency in Microsoft Office and Power BI.
2. Curiosity and agility.
3. Excellent interpersonal skills.
4. Environmental consciousness.

No prior experience required, although a successful initial experience in retail or digital is appreciated.

Enrolled in a business or engineering school.

The internship offers continuous learning opportunities and professional development in a dynamic environment. Interns receive personalized support to enhance their skills and confidence.

Louis Vuitton fosters a culture of exploration, development, and innovation, encouraging employees to embark on a journey of personal and professional growth. The company values diversity, environmental responsibility, and the unique contributions of each individual.