Louis Vuitton Omnichannel Care Experience Project Assistant Intern

Cergy • France

Friday, October 17, 2025

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence, innovation, and luxury. As an employer, Louis Vuitton offers an enriching environment where employees are encouraged to explore, develop, and innovate. The company is dedicated to fostering a diverse and inclusive workplace, ensuring that all talents are recognized and nurtured.

1. Implement customer journeys and key moments of the omni care experience in collaboration with retail teams and the LV Neo IT team.
2. Participate in the design, build, and deployment phases of the in-store Care application revamp and its features, including product recognition, customer notifications, tracking, and digital passport.
3. Conduct competitive benchmarking and ad-hoc studies.
4. Study and assist in implementing the clustering proposal of the Care offer.

1. Currently pursuing a final year or gap year internship in a business or engineering school.
2. Previous experience in retail or digital with a customer-oriented focus is appreciated.
3. Fluency in written and spoken English is essential.
4. Proficiency in Microsoft Office and Power BI is recommended.

1. Curiosity and agility in adapting to new challenges.
2. Excellent interpersonal skills.
3. Environmental awareness and commitment to sustainability goals.

No prior experience required, though previous exposure to retail or digital environments is beneficial.

Enrollment in a business or engineering school.

The internship offers continuous learning opportunities and professional development in a dynamic environment, with personalized support to enhance skills and confidence.

Louis Vuitton fosters a dynamic and inclusive culture where innovation, creativity, and sustainability are at the forefront. The company values individuality and is committed to environmental stewardship, actively engaging in climate efforts and resource preservation.