Louis Vuitton In-Store Client Experience Manager
Louis Vuitton, a prestigious brand within the LVMH conglomerate, epitomizes luxury and innovation in the fashion and leather goods sector. As a global leader, Louis Vuitton is renowned for its commitment to excellence, heritage, and the creation of unparalleled client experiences. The brand offers a dynamic environment where creativity and high standards are at the forefront, providing employees with the opportunity to contribute to a legacy of luxury and craftsmanship.
- Elevate the client experience at Louis Vuitton Maison Seoul, the sole independent Louis Vuitton store in Korea.
- Develop and implement client experience strategies, including planning and executing client events and ensuring quality standards.
- Manage a team of three, including in-store Animation, Client Experience Assistant, and F&B Specialist.
- Ideate, plan, and execute high-impact client experience events and in-store animations to enhance brand desirability.
- Establish and maintain strong, personalized relationships with Very Important Clients (VICs), delivering exceptional client experiences.
- Collaborate with internal and external partners to design elevated and immersive brand experiences.
- Represent Louis Vuitton at high-profile events, building a strong network within the luxury ecosystem.
- Lead initiatives to enhance client satisfaction, loyalty, and lifetime value through service excellence and experience innovation.
- Ensure consistent application of the Maison’s standards across all activations and touchpoints.
- Stay informed of market trends and competitor activities, identifying new business opportunities.
- Drive client segmentation, profiling, and targeted actions to recruit new high-potential clients.
- Manage budgets, monitor ROI, and profitability of all actions in collaboration with the event team.
- Act as a passionate brand ambassador, promoting the Louis Vuitton image, values, services, and products.
- Bachelor’s degree
- Deep understanding of the luxury market and client experience standards
- Strong leadership and ability to inspire internal teams
- Effective collaboration with diverse stakeholders
- Expertise in Client Development, CRM, and Clienteling
- Open-minded, proactive, and solutions-oriented
- Energetic and dynamic with a collaborative team spirit
- Entrepreneurial and agile in facing challenges
- Curiosity for innovation and drive to enhance luxury client experience
10-12 years in luxury retail or hospitality, with a strong background in private client relations and high-touch experience planning.
Bachelor’s degree
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Louis Vuitton fosters a culture of innovation, excellence, and luxury, where employees are encouraged to push boundaries and contribute to the brand's legacy. The workplace is dynamic and collaborative, with a strong emphasis on creativity and client satisfaction.


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