Louis Vuitton In-Store Client Experience Manager

Seoul • South Korea

Sunday, April 13, 2025

Louis Vuitton, a distinguished entity within the LVMH conglomerate, epitomizes luxury and sophistication, offering unparalleled craftsmanship and innovation in fashion and leather goods. As a global leader, Louis Vuitton provides a dynamic and enriching environment for professionals seeking to elevate their careers in the luxury sector.

1. Elevate the client experience at Louis Vuitton Maison Seoul, the sole independent Louis Vuitton store in Korea.
2. Develop and implement client experience strategies, including planning and executing client events to ensure quality and brand alignment.
3. Manage a team of three, including roles such as In-Store Animation, Client Experience Assistant, and F&B Specialist.
4. Proactively ideate, plan, and execute high-impact client experience events and in-store animations to enhance brand desirability.
5. Establish and maintain personalized relationships with Very Important Clients (VICs), delivering exceptional and memorable experiences.
6. Collaborate with internal teams and external partners to design immersive brand experiences.
7. Represent Louis Vuitton at high-profile events, building a strong network within the luxury ecosystem.
8. Lead initiatives to enhance client satisfaction, loyalty, and lifetime value through service excellence and innovation.
9. Ensure consistent application of the Maison’s standards across all activations and touchpoints.
10. Stay informed of market trends and competitor activities to identify new business opportunities.
11. Drive client segmentation and targeted actions to recruit new high-potential clients.
12. Manage budgets and monitor ROI and profitability of all actions in collaboration with the event team.
13. Act as a passionate brand ambassador, promoting Louis Vuitton's image, values, services, and products.

1. Bachelor’s degree
2. Minimum 10 years of experience in luxury retail or hospitality, with a strong background in private client relations and high-touch experience planning
3. Business-level proficiency in English

1. Deep understanding of the luxury market and client experience standards
2. Strong leadership and team management capabilities
3. Ability to influence and collaborate with diverse stakeholders
4. Expertise in Client Development, CRM, and Clienteling
5. Open-minded, proactive, and solutions-oriented
6. Energetic and dynamic with a collaborative team spirit
7. Entrepreneurial and agile in facing challenges
8. Curiosity for innovation and a drive to enhance luxury client experiences

Candidates must possess a minimum of 10 years of experience in luxury retail or hospitality, particularly in roles focused on private client relations and high-touch experience planning.

Bachelor’s degree

Employees enjoy a comprehensive benefits package, including health coverage, employee discounts, and opportunities for professional development within the LVMH group.

Louis Vuitton fosters a culture of excellence, creativity, and innovation, encouraging its employees to push boundaries and redefine luxury. The brand values diversity and collaboration, creating an inclusive environment where talent thrives.