Louis Vuitton In-Store Client Development Specialist

Hong Kong • China

Tuesday, December 23, 2025

Louis Vuitton, a prestigious brand within the LVMH conglomerate, represents the pinnacle of luxury fashion and leather goods. As an employer, Louis Vuitton offers an unparalleled opportunity to work within a globally recognized brand that values innovation, creativity, and excellence. The company is committed to fostering a dynamic and inclusive workplace where employees can thrive and contribute to the brand's legacy of luxury and sophistication.

1. Ensure the delivery of exceptional client experiences as the designated clienteling expert within the store.
2. Actively participate in the execution of store events and animations.
3. Maintain and become familiar with the store’s client profile book, including engagement strategies for each stakeholder.
4. Deliver best-in-class client services on the floor, ensuring the highest standards in grooming, greeting, hosting, and communicating.
5. Foster a clienteling mindset among store teams through knowledge and skill-sharing in internal workshops and morning briefings.
6. Support business generation through data analysis, store observations, and qualitative client feedback.
7. Monitor and enhance the store's outreach program, client appointments, responsiveness, and experiences.
8. Collaborate with Store Management to capture new clients, upgrade existing clients, and reactivate lapsed clients.
9. Build and maintain relationships with external suppliers and partners, such as florists and caterers.
10. Translate global and regional Client Development strategies into clienteling experiences in the store.
11. Participate in regional and market-wide CRM initiatives as required.
12. Update the store’s critical client data with quality, completeness, and timeliness.

1. At least 2 years of experience in luxury retail, hospitality, or private client relations.
2. Client-focused mindset with high standards in quality and excellence.
3. Good knowledge of the luxury industry’s client segmentation and trends is preferable.
4. Basic understanding of CRM concepts, best practices, and data analysis is preferable.
5. Passion and genuine interest in luxury, fashion, and lifestyle, particularly the Louis Vuitton brand and story.
6. Confident in external-facing work and enjoys building strong connections with people.
7. Presentable with the ability to confidently communicate with clients and staff of all levels.
8. Detail-oriented with a curious, creative, proactive mindset.
9. Understands the value of great teamwork.

1. Fluency in English and Cantonese; proficiency in Mandarin is desirable.
2. Strong interpersonal and communication skills.
3. Ability to analyze data and derive insights.
4. Proficiency in CRM software and clienteling strategies.
5. Creative problem-solving abilities.

Minimum 3 years of relevant experience in luxury retail, hospitality, or private client relations.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within a prestigious global brand.

Louis Vuitton fosters a culture of excellence and innovation, encouraging employees to embody the brand's values and vision. The workplace is dynamic and inclusive, promoting creativity and collaboration among its team members.