Louis Vuitton Field Coach Trainer

Madrid • Spain

Thursday, February 6, 2025

Louis Vuitton, a prestigious entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion and leather goods sector. As an employer, Louis Vuitton is renowned for fostering an environment where creativity and excellence thrive, offering unparalleled opportunities for professional growth within a global network of luxury brands.

1. Translate and execute corporate training strategies within designated stores, collaborating with Store Managers.
2. Develop and implement a roll-out plan to enhance business growth through selling skills, product training, and active coaching.
3. Dedicate approximately 80% of time to in-store coaching and training in small groups.
4. Lead a culture of in-store coaching with a focus on Client Advisors' clienteling needs.
5. Observe client interactions and coach team members to improve clienteling techniques.
6. Support Store Managers in creating individual coaching plans and coaching their teams on selling skills.
7. Provide ongoing feedback to Store Managers and HR on team performance and progress.
8. Utilize Voice results to coach individuals and address root causes of dissatisfaction.
9. Drive key training initiatives, such as 'Client Experience,' through sustained in-store coaching.
10. Ensure Store Management is informed of training activities and make recommendations as needed.
11. Monitor the quality and impact of in-store training and ensure retention of training content.
12. Identify and develop potential training talent within the store.
13. Manage the in-store Learning Management System (LMS) and ensure Store Management proficiency.

1. Minimum of 5 years of relevant experience in retail training or coaching roles.

1. Strong coaching and mentoring abilities.
2. Excellent communication and interpersonal skills.
3. Proficiency in training program development and execution.
4. Ability to analyze performance data and provide actionable feedback.
5. Familiarity with Learning Management Systems (LMS).

A minimum of 5 years in retail training or coaching roles, with a focus on enhancing client experiences and team development.

The position offers a comprehensive benefits package, including opportunities for professional development within the esteemed LVMH group.

Louis Vuitton fosters a culture of excellence, creativity, and innovation. The workplace environment encourages collaboration and personal growth, with a strong emphasis on upholding the brand's prestigious heritage and values.