Louis Vuitton Field Coach Trainer

Louis Vuitton is a leading luxury fashion house within the LVMH group, renowned for its heritage, craftsmanship and global retail network. As an employer, the brand emphasises high standards of client experience, continuous professional development, and cross‑functional collaboration across markets.

1. Design, implement and update comprehensive training programmes (in‑store and virtual) covering client service, selling techniques, category and product knowledge, and leadership skills.
2. Deliver workshops, seminars and e‑learning modules to diverse retail audiences across Indonesia, adapting methods to different stores and learner profiles.
3. Coach store teams and managers in situ — provide real‑time feedback, identify development needs and support the adoption of best practices.
4. Align training initiatives with commercial objectives and corporate training guidelines; support business roll‑outs and priority projects.
5. Measure training effectiveness and drive continuous improvement by refreshing materials, integrating industry trends and reporting outcomes to stakeholders.

1. Minimum 5 years' experience in luxury retail, with demonstrable experience in training, coaching or learning & development.
2. Proven experience in change management and in supporting store managers to develop coaching capabilities.
3. Strong product knowledge within fashion and leather goods; ability to translate product expertise into commercial training.
4. Track record of team management or leadership in a retail environment.
5. Excellent verbal communication and facilitation skills; comfortable delivering both in‑person and virtual sessions.

1. Training programme development
2. Workshop delivery
3. E‑learning design
4. Coaching
5. Change management
6. Facilitation
7. Product knowledge (fashion & leather goods)
8. Team management
9. Performance feedback and assessment
10. Client service and selling techniques
11. Stakeholder collaboration

Minimum 5 years in luxury retail with hands‑on experience delivering training and coaching programmes, managing or mentoring teams, and supporting commercial initiatives at store level.

Bachelor's degree or equivalent experience in Business, Hospitality, Retail Management, Human Resources, or a related field preferred.

The company fosters a culture of excellence rooted in craftsmanship and client obsession, operating within a global and creative ecosystem. Employees are expected to uphold high professional standards while benefiting from cross‑market exposure and internal development opportunities typical of a major luxury house.