Louis Vuitton Field Coach Trainer

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton offers a dynamic and inspiring environment where creativity and craftsmanship are celebrated. The brand values its employees, providing opportunities for growth and development within a global network of luxury retail professionals.

1. Translate and execute corporate training strategy throughout Central Europe, in partnership with Store Managers.
2. Travel frequently to Bucharest to define and implement training roll-out plans.
3. Conduct in-store coaching and training sessions, focusing on selling skills and product knowledge.
4. Support Store Managers in developing individual coaching plans based on team gap analysis.
5. Lead a culture of in-store coaching, prioritizing Client Advisors' development.
6. Collaborate with HR and Store Managers to track performance and progress.
7. Utilize Voice results to coach individuals and address dissatisfaction root causes.
8. Drive key training initiatives, such as 'Client Experience', through sustained in-store coaching.
9. Work with Merchandising to deliver product training and enhance cross-selling skills.
10. Ensure consistent on-boarding for new employees and liaise with HR for planning.
11. Provide feedback on trainee progress to individuals, Managers, and HR.
12. Maintain accurate training records and oversee in-store LMS.
13. Identify and nurture potential training talent within the store.
14. Share best practices and lead by example in coaching initiatives.

1. University graduate
2. 5+ years of retail/customer service experience with a focus on client interaction
3. Experience in training animation is a plus
4. Proven coaching skills
5. Fluency in Czech and English (written and spoken)

1. Effective communication skills
2. Organizational skills
3. Results-oriented and problem-solving abilities
4. Proactive with good team spirit
5. Passion for fashion, art, and luxury retail
6. Flexibility and willingness to travel
7. Proficient in computer applications

A minimum of 5 years in retail or customer service with a strong emphasis on client interaction and floor presence.

University graduate

Louis Vuitton offers a competitive benefits package, including opportunities for career advancement within the LVMH Group.

Louis Vuitton fosters a culture of innovation, excellence, and luxury. The workplace environment is collaborative and dynamic, encouraging employees to express their creativity and passion for fashion. As part of the LVMH Group, Louis Vuitton is committed to sustainability and ethical practices, providing a supportive and inspiring atmosphere for its employees.