Louis Vuitton Field Coach and Trainer

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. The brand is renowned for its commitment to excellence and innovation, offering employees a dynamic and enriching work environment that fosters professional growth and development.

1. Lead a culture of in-store coaching, focusing on Client Advisors, and support Store Managers in developing individual coaching plans.
2. Provide ongoing feedback to Store Managers and HR regarding team member performance and progress.
3. Utilize Voice results to coach individuals and address root causes of dissatisfaction.
4. Drive key training initiatives such as 'Client Experience' through sustained in-store coaching.
5. Facilitate product training in collaboration with the Merchandising team, enhancing cross-selling through role play and on-the-floor coaching.
6. Ensure Store Management is informed about training activities and make recommendations as needed.
7. Monitor the quality and impact of in-store training, ensuring retention of training content.
8. Identify and develop potential training talent within the store.
9. Manage the in-store Learning Management System (LMS) and ensure Store Management proficiency in its use.
10. Ensure consistent onboarding for new employees and liaise with HR for proactive planning.
11. Act as a platform for sharing best practices among stores and lead by example in company policies and strategy.

1. Minimum 10 years of experience in a related field.
2. Experience at Team Manager level or previous team management and retail experience.
3. High credibility in building relationships with clients.

1. Strong coaching and mentoring abilities.
2. Excellent communication and interpersonal skills.
3. Proficiency in using Learning Management Systems.
4. Ability to analyze performance data and provide actionable feedback.
5. Capability to facilitate training sessions and engage participants effectively.

A minimum of 10 years in a related field, ideally with experience in team management and retail.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

Louis Vuitton fosters a culture of excellence, innovation, and collaboration. The company values diversity and inclusion, encouraging employees to contribute their unique perspectives and skills. The work environment is dynamic, with a strong emphasis on professional growth and continuous learning.