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Louis Vuitton Expert Client Advisor - Jewellery
Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, known for its commitment to excellence and innovation. As an employer, Louis Vuitton offers a dynamic and inspiring work environment where passion for craftsmanship and customer service is paramount.
- Welcome clients and provide a personalized, exceptional experience in line with the Maison’s standards.
- Demonstrate deep technical expertise in High Jewellery, including craftsmanship, materials, gemstones, design inspiration, and styling.
- Contribute to the collective success of the store by creating and implementing actions to proactively drive the business.
- Lead by example as a top seller, sharing expertise and passion with team members and clients.
- Achieve individual and team objectives, taking full accountability for the sales performance of the Jewellery category.
- Build strong client relationships to ensure long-term engagement and development.
- Identify and engage high-potential clients, creating meaningful experiences through private appointments.
- Drive category forward by understanding store KPIs, monthly performance, and category growth opportunities.
- Collaborate with Team Manager and Head Office teams to provide feedback on category, client insights, market trends, and competitors.
- Inspire the team during morning briefings and category trainings, sharing craftsmanship insights and collection inspirations.
- Mentor and onboard new team members within the product category.
- Proven experience in High Jewellery or Luxury Retail with advanced product and technical knowledge.
- GIA certification is a plus.
- Natural mentoring ability to inspire and elevate others.
- Goal-oriented with a commercial mindset and strong attention to detail.
- Excellent communication skills with the ability to build authentic and trusting relationships.
- Strong command of English and Dutch.
Minimum of 3 years of experience in High Jewellery or Luxury Retail.
Opportunities for career advancement and professional development within a globally recognized luxury brand.
Louis Vuitton fosters a culture of excellence, creativity, and innovation. The company values its employees' contributions and encourages a collaborative and inclusive work environment where individuals can thrive and grow.
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