Louis Vuitton E-Retail Project Manager

Paris • France

Friday, April 4, 2025

Louis Vuitton, a prestigious brand under the LVMH conglomerate, has been a beacon of luxury and innovation since 1854. Renowned for its commitment to diversity and professional equality, the brand offers a dynamic environment where creativity and ambition are nurtured. As part of the LVMH group, Louis Vuitton benefits from a robust global presence and a dedication to excellence in the luxury fashion industry.

1. Develop and implement e-commerce strategies for France and Monaco, enhancing local customer recruitment and growth.
2. Define and execute digital and omnichannel strategies, reporting to the Head of Omnichannel Operations for France and Monaco.
3. Collaborate with various teams including Merchandising, Clienteling, and Digital EMEA to drive E-Retail sales and store traffic.
4. Adapt and deploy CRM marketing campaigns across digital channels such as Email, App Notifications, and future platforms like WhatsApp and SMS.
5. Optimize SEO through category pages and keyword enhancements.
6. Coordinate SEM acquisition with digital media agencies, focusing on objectives and budget management.
7. Prepare and analyze sales reports and business reviews for e-retail performance.
8. Enhance omnichannel customer experience by analyzing feedback and improving service touchpoints.
9. Maintain website and app quality, ensuring product availability and timely updates.
10. Coordinate French translations of content and participate in A/B testing projects to improve user experience.

1. Degree in e-commerce or digital marketing preferred.
2. In-depth knowledge of luxury and e-commerce sectors.
3. Understanding of the French digital market and e-commerce landscape.

1. Proficiency in digital marketing and project management.
2. Agility and strong interpersonal skills in a multicultural environment.
3. Organizational and analytical skills with a strategic mindset.
4. Fluency in French and English, both written and spoken.
5. Expertise in Google Analytics, Google Ads, and PowerBI.

A minimum of 3 years of experience in a relevant field is required.

Bachelor's degree in e-commerce or digital marketing preferred.

Louis Vuitton offers a hybrid working model, fostering a balance between professional and personal life, and provides opportunities for career advancement within the LVMH group.

Louis Vuitton prides itself on a culture of innovation, diversity, and inclusivity. The company encourages employees to bring their unique perspectives to enrich business strategies, maintaining its legacy of excellence and creativity.