Louis Vuitton E-Retail Manager

Milan Italy

Thursday, January 23, 2025

Louis Vuitton, a distinguished name within the Fashion & Leather Goods sector, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton offers a dynamic and inspiring environment, fostering creativity and growth for its employees. The brand is synonymous with luxury and craftsmanship, providing a platform for professionals to thrive in the world of high fashion.

1. Manage and execute E-Retail daily operations, including e-merchandising, strategic planning, and operational support to ensure optimal eCommerce and omnichannel performance.
2. Oversee digital marketing initiatives across Performance Marketing and CRM to enhance online presence and support both digital and in-store sales.
3. Drive initiatives to achieve annual sales targets.
4. Collaborate with departments and EMEA HQ to align digital strategies with broader business objectives.
5. Manage SEO and Paid Search budgets, guiding agencies to maximize eCommerce ROI and optimize traffic and conversion metrics.
6. Analyze user experience to identify friction points and propose key website evolutions.
7. Oversee timely online content publication and enhance local visibility through digital channels.
8. Analyze digital performance, providing insights and actionable recommendations.
9. Monitor competitive landscape, sharing innovations and best practices.
10. Oversee local CRM initiatives and coordinate Clienteling activities to develop top clients.
11. Propose, implement, and track new client services to enhance satisfaction.
12. Act as a Digital Ambassador, supporting stores with omnichannel orders.

1. Minimum 5 years of experience in Digital Marketing/E-Commerce.

1. Strong analytical skills with a deep understanding of eCommerce KPIs, data analysis, and reporting tools.
2. Proficiency in Excel and Google Analytics.
3. Familiarity with Salesforce Commerce Cloud and PowerBI is advantageous.
4. Client-centric mindset with a positive, can-do attitude.
5. Ability to work autonomously in a fast-paced environment with multiple priorities.
6. Strong sense of responsibility and ownership, results-driven.
7. Team-oriented with excellent communication skills.
8. Fluency in Italian and English.

A minimum of 5 years in the Digital Marketing or E-Commerce field is required.

The role offers a hybrid working mode, combining the flexibility of remote work with the collaborative environment of the office.

Louis Vuitton fosters a culture of innovation and excellence, where creativity and craftsmanship are at the forefront. The workplace environment is dynamic and fast-paced, encouraging autonomy and collaboration among diverse teams. Employees are empowered to take ownership of their work, contributing to the brand's legacy of luxury and sophistication.