Louis Vuitton Director of Retail Learning

Paris • France

Thursday, March 27, 2025

Louis Vuitton, a distinguished brand under the LVMH conglomerate, has been synonymous with luxury and innovation since 1854. Renowned for its commitment to excellence, Louis Vuitton offers a dynamic work environment where creativity and ambition are celebrated. As an equal opportunity employer, the company fosters an inclusive workplace that values diversity and encourages individuals to embark on their own unique journeys.

1. Design, develop, and implement training programs aligned with strategic business objectives to enhance in-store customer experience and support business growth.
2. Lead the creation of dedicated pathways for retail projects including customer experience, sales ceremonies, services, clienteling, onboarding, and coaching.
3. Integrate innovative pedagogical methods to maximize training impact in a demanding retail environment.
4. Collaborate closely with stakeholders to identify needs and adjust training content accordingly.
5. Support and coordinate teams in implementing global learning projects while supporting local initiatives.
6. Co-create tools with regional teams to cater to diverse cultural and business needs.
7. Manage partnerships with external providers to ensure quality training solutions.
8. Oversee the global deployment of programs ensuring consistency and quality across regions and functions.
9. Mentor and guide a team of Learning Managers.
10. Measure training impact through key indicators and feedback to continuously optimize programs.
11. Stay informed on learning trends and best practices to maintain an innovative and relevant training offering.

1. Minimum of 10 years of experience in training and development in a managerial capacity.
2. Proven experience in the retail sector is essential.
3. Deep understanding of pedagogical methods and competency development strategies.

1. Excellent communication and public speaking skills.
2. Ability to unite, inspire, and engage teams.
3. Strong knowledge of digital tools and online training technologies.

Minimum 10 years of experience in training and development, with a managerial focus, particularly in the retail sector.

Employees benefit from working in a rapidly growing company located in the heart of Paris, with personalized HR support throughout their career.

Louis Vuitton promotes a culture of growth and success, encouraging employees to become active contributors to the brand's achievements. Located in the vibrant 1st arrondissement of Paris, the company offers a supportive environment with personalized career development opportunities.