Louis Vuitton Digital Retail & eCommerce Coordinator

Louis Vuitton, a prestigious maison under the LVMH conglomerate, is synonymous with luxury and innovation. As a leader in the fashion and leather goods sector, Louis Vuitton offers unparalleled opportunities for career growth within a dynamic and global environment.

1. Monitor and enhance client experience and satisfaction, implementing strategic actions to achieve high levels of client contentment.
2. Strategically implement CRM campaigns and SEO efforts to drive traffic.
3. Oversee translations and user experience testing for the Louis Vuitton website and app to ensure consistency and accuracy.
4. Ensure all website information is current and accurately reflects the latest updates and offerings, including product grid optimization.
5. Conduct thorough data analyses providing insights and recommendations to enhance overall business performance.
6. Collaborate with the Retail team to advance omnichannel business strategies and execute local initiatives.
7. Present digital initiatives internally to foster an omnichannel mindset and promote digital adoption across the organization.

1. Academic background in digital or business sciences, or a comparable field.
2. Fluent in German and English, both written and spoken.

1. Strong proficiency in MS Office, Excel, PowerPoint, and PowerBI.
2. Goal-oriented with strong analytical and conceptual thinking abilities.
3. Solid understanding of omnichannel activities in the luxury landscape.
4. Creative and team-oriented, with the ability to work autonomously in a fast-paced environment managing multiple priorities.
5. Excellent communication skills.

Minimum of 5 years of experience in online marketing or e-commerce with a strong affinity for numbers.

Academic background in digital or business sciences, or a comparable field.

The position offers a hybrid working mode, allowing for a balance between remote and in-office work.

Louis Vuitton fosters a culture of creativity, excellence, and innovation, encouraging employees to push boundaries and explore new ideas within a collaborative and supportive environment.