Louis Vuitton Customer Experience Assistant

Paris • France

Sunday, February 16, 2025

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. With over 150 years of history, Louis Vuitton offers a dynamic and inspiring work environment where creativity and passion are at the forefront of its operations.

1. Conduct customer analysis in collaboration with the Business Owner.
2. Monitor the stability of the customer feedback solution, including communication and feedback metrics.
3. Provide first-level support to users, enhancing their understanding of the tool.
4. Propose new themes or creative methods for information dissemination.

1. Enrollment in a Master's program in Business School, preferably in the second year.
2. Previous experience in a similar role is advantageous.
3. Strong inclination towards customer analysis and relationship management.

1. Creativity and proactivity in problem-solving.
2. Ability to adapt quickly to changes.
3. Proficiency in managing multiple tasks simultaneously.
4. Team-oriented mindset.
5. Fluency in both English and French.
6. Proficiency in Microsoft Office Suite.

Ideal candidates will have some prior experience in customer experience or related fields, though this is not mandatory.

Currently pursuing a Master's degree in Business.

Participants will engage in an integration day to understand the brand's values, and will undergo two evaluations during the apprenticeship to assess skill acquisition.

The culture at Louis Vuitton is one of exploration, development, and innovation. Employees are encouraged to embark on their own journeys of creativity and ambition, supported by a collaborative and dynamic work environment.