Louis Vuitton CSC Insights & Analytics Specialist

Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, which is renowned for its portfolio of over 70 distinguished luxury brands. As a leader in fashion and leather goods, Louis Vuitton offers a dynamic and innovative work environment that encourages creativity and excellence.

1. Collect, analyze, and interpret operational and sales data to identify trends and root causes.
2. Build and maintain dashboards and reports using Salesforce, Power BI, and Excel to support decision-making.
3. Leverage data to enhance workflow efficiency and develop sales and demand forecasts.
4. Collaborate with cross-functional teams to connect customer feedback with business outcomes.
5. Support management in developing data-driven business recommendations.
6. Translate data into insights to support customer experience and engagement planning.
7. Analyze customer behavior to identify opportunities for retention and engagement improvement.
8. Generate target customer cohorts and support engagement action plans.
9. Monitor engagement outcomes and provide recommendations for future optimization.

1. Minimum 5 years of experience in data analytics or related roles.
2. Experience in luxury retail, fashion, hospitality, or customer experience-driven organizations preferred.
3. Proficiency in CRM and reporting tools such as Salesforce, Power BI, and Excel.
4. Business-level English proficiency preferred.

1. Strong ability to interpret data and synthesize insights.
2. Excellent communication and cross-functional collaboration skills.
3. Detail-oriented and highly organized.
4. Capable of managing multiple priorities.

Minimum of 5 years in data analytics, customer experience insights, or related roles, preferably within luxury retail or similar industries.

Louis Vuitton offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts on luxury products.

The workplace culture at Louis Vuitton is characterized by a commitment to innovation, excellence, and the nurturing of talent. Employees are encouraged to bring their unique perspectives and creativity to the table, fostering a collaborative and dynamic environment.